LARGE IMAGE ENGRAVED NECKLACE

To keep your jewellery looking its best, follow these simple care tips:

• Cleaning: Gently wash your jewellery with warm water and mild detergent. Rinse thoroughly and dry with care.
• Polishing: Use a jewellery cloth to lightly wipe away unwanted chemicals and any green oxidation buildup, restoring shine to your pieces.
• Storage: Store your jewellery in a pouch or jewellery box in a dry place. Avoid high-moisture areas like bathrooms to increase longevity.

Water & Chemical Exposure

Seventh St Studio jewellery is safe to wear in the shower and while swimming! However, follow these precautions:

• Rinse with fresh water immediately after contact with saltwater or chemicals like chlorine.
• Store safely after wear to prevent damage.
• Avoid applying lotions, perfumes, or other chemicals directly to your jewellery to extend its lifespan.

Handling & Wear

• Avoid contact with abrasive materials to prevent scratches.
• Natural wear, such as minor scratches or fading of the plating over time, is not covered under warranty.
• Frequent tasks or repetitive movements can cause faster wear, particularly on rings, where gold plating may fade quicker on specific spots.

Durability Expectations

• While 18k PVD gold-plated stainless steel lasts longer than cheaper alternatives, all gold metals (including 9k and 14k) can naturally oxidize over time. This may occasionally leave a green residue on the skin, which is normal and can be minimized with regular cleaning.
• Some jewellery, such as delicate chains, thin ring bands, flower pearls, or tennis bracelets, may be more fragile and are not recommended for daily or overnight wear.

Warranty & Repairs

• Damaged or broken jewellery due to wear cannot be replaced under warranty. If a piece becomes damaged or insecure, stop wearing it and contact us immediately.
• Warranty claims require clear photographs of the specific issue; without images, claims cannot be processed.
• Lost items are not covered under warranty and cannot be replaced or refunded.
• Expect your jewellery to last 6–12 months or longer, depending on wear frequency and care.

Huggie Earring Care

• The posts of huggie earrings may bend or shift due to regular wear, transport, or accidental damage. This is not considered a fault and is not covered under warranty.
• Minor adjustments can be made at home—visit our social media for tutorials on how to restore their shape.

By following these care guidelines, you’ll help extend the life and beauty of your Seventh St Studio jewellery.

All items are handmade therefore we have a 3-5 business day production time before items are sent. 

Click & Collect is only available from our studio in Townsville.

We have a production lead time of 3-5 days. To collect something quicker than this lead time please email theseventhststudio@gmail.com.

When your order is ready you will receive an email or text message for collection, please email when suits you to collect your order on theseventhststudio@gmail.com. 

Your jewellery will be placed in a jewellery box to keep safe when being collected or delivered. 

As much as we love fancy packaging, we keep our packaging to a minimum with the environment in mind as well as for us to continue to provide thoughtfully priced high quality jewellery. Invoices are also emailed to you to avoid wasting paper.